Three Tricks to Make This Year’s Goals Stick

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January 23, 2018
Three Tricks to Make This Year’s Goals Stick

Tweet How do you keep going when you’re ready to give up on your goals? According to U.S. News, roughly 80% of Americans give up on their resolutions by the second week of February. Perhaps you’re disappointed with your performance thus far and want to throw in the towel. Instead, try these three tips to...
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The Servant Leader

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January 22, 2018
The Servant Leader

Tweet Time out! Do you have followers? Do you have the right followers? What I mean is followers who make a difference to your organization, to the communities in which they belong, and to the families in which they live. Almost 30 years ago as a young sales representative for Dale Carnegie, an owner...
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Two Tactics to Improve Customer Engagement Levels

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January 16, 2018
Two Tactics to Improve Customer Engagement Levels

Tweet Customer engagement encompasses all of the experiences and touchpoints a customer has with an organization’s products, services and employees. Forbes recently published its latest list of the top 50 Most Engaged Companies. These organizations offer consistent experiences, perform customer data analyses and design their teams in a matter that enables employees to prioritize the customer. Think...
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The Servant Leader

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January 15, 2018

Tweet I was working this week with a global vice president whose organization is facing 7% turnover. He met...
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What’s Your Praise-to-Criticism Ratio?

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January 8, 2018

Tweet Criticism is hard to swallow for many people. Turns out it’s even harder to undo. Dr. Gottman and...
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Time Out! The Servant Leader

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January 5, 2018

Tweet Goals. Please write, review, and/or rewrite your goals for 2018. Did you write them from the “Me” perspective...
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Five Steps to Achieving Your New Year Goals

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January 2, 2018

Tweet Setting goals for the New Year? Since 92% of people who set goals never actually achieve them according...
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