“By criticizing, we do not make lasting changes and often incur resentment.” Don’t like how a family member cooked the turkey? Not a fan of a friend’s new hair style? While it might be tempting to let everyone know how we feel, what is that really going to achieve? The turkey can’t be re-made, and…
While you may not have full-blown Cell Phone Addiction, if you’re like most smartphone users you check your phone at least 58 times per day (according to data from RescueTime), and receive 46 push notifications (according to Business of Apps – although that number seems low to me). While it’s great to be able to…
Founded only one year after Dale Carnegie wrote his best selling book How To Win Friends and Influence People, John Deere is an iconic brand with a firm hold on the agriculture, lawn care, and heavy machinery industries. But even long-standing companies with a loyal following feel the need to improve from time to time. …
Dale Carnegie believed in the power of admitting one’s mistakes – believed so much, in fact, that this makes up his twelfth human relations principle: If you are wrong, admit it quickly and emphatically. Thirty-two years after the release of Carnegie’s seminal work, How To Win Friends and Influence People, this principle was put to…
It is well documented that public speaking is a common fear, so there’s really no need to rehash the fact that an estimated 75% of people suffer from it. Instead, let’s try to revise our perspective of this phobia.In a recent meeting, one of my mentors asked me a question that has completely changed the…
While you likely understand what BRB means and can probably suss out the intent behind LMAO, the acronyms used in sales can be a lot less obvious. Even less obvious is how these strings of letters can actually impact your business. Read on to learn the meaning behind five integral sales acronyms, as well as…
It is common to hear Dale Carnegie trainers advising others to “make it a great day!” but what exactly does this mean? The more common “have a nice day,” or the colloquial “have a good one!” are accepted as a standard parting in North America, implying that the speaker hopes the other party enjoys whatever…
Whether your smile shows off every single one of your teeth, is accompanied by a boisterous laugh, or is shy and reserved, its existence is doing good for your mind and body. According to Psychology Today, smiling releases endorphins that help to lower stress, heart rate, and blood pressure, while also lifting your mood. And this…
When you want to grab someone’s attention, the best way to do so is by engaging them in conversation on a topic of their interest. Thanks to the internet and social media, it is easier than ever to learn about a person’s favorite sports team, hobby, or travel destination. From there you’re just a quick…