How true is the mantra, “You only get one chance to make a first impression?” According to a Science Daily study, first judgments of people are so strong they often trump even what is learned later on about those people and that “even fact will not change first impressions.” If you feel awkward or nervous when…
Author: Liz Scavnicky Yaekle
Employee Reviews – Five Ways to Rekindle Relationships
Most employees are full of enthusiasm and passion when they begin a new job, however 85% of companies report a sharp decline in employee morale that continues to deteriorate according to a study of 1.2 million employees at Fortune 1000 companies. Instead of approaching employee reviews with contempt and dread, follow these five tips to…
Cold Calling—Six Effective Ways to Warm Up
There are plenty of pundits who claim cold-calling is dead and an entire website dedicated to learning how to ‘never cold call again!’ Truth be told, the act of cold-calling is alive because when done correctly with a systematic proven process, sales professionals can actually thrive. Follow these tips to warm up your cold-calls this…
Set Your Worries Sailing—Live in Day Tight Compartments
I write this post aboard a cruise ship merely minutes after disembarking and already the cruise director is imploring all guests to, “Leave their worries behind and have a FUN time!” This is easy to do while on vacation sailing the Caribbean seas, but challenging to do during our habitual professional and personal lives. Dale…
Close Your Mouth and Close More Sales
Many sales professionals do not realize that knowing their products and services inside and out is only half of the sales equation. The other half is comprised of how sales representatives speak and relate to their prospects. Research shows that the average salesperson talks over 81% of the time during the sales presentation. Truth be…
Three Secrets to Achieving Success in Sales
Is there a secret to success? Yes, according to a recent Inc. article which explores the findings of several studies revealing how to achieve more success in life. While the principles could be applied to any aspect of a person’s life, this post focuses on how to achieve more success in sales. 1. Keep Your…
Communication—Empower Employees in Three Steps
If life is a song, the lyrics are communication. Here are three steps to significantly improve workplace communication and ultimately empower employees. 1. Ensure Internal Information Is Accessible and Inspirational Despite today’s technologically utopian environment, information is often times poorly organized and/or unavailable to employees. This can be particularly frustrating for newer employees. If your organization’s…