For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
Dale Carnegie believed in the power of admitting one’s mistakes – believed so much, in fact, that this makes up his twelfth human relations principle: If you are wrong, admit it quickly and emphatically. Thirty-two years after the release of Carnegie’s seminal work, How To Win Friends and Influence People, this principle was put to…
All of the soft and hard skills in the world will not make you successful if your attitude and approach are out of sync from your organization as a whole. That said, how do you build an organization without first building a culture? It’s easy – you can’t. More and more, employees are not hired…
Spruce up your skills this fall! Register now for a professional development course in Western Pennsylvania to gain the skills and knowledge to take your career and life to new heights. This season, we’re offering training in leadership, people skills, and more.
It seems like being yourself should be the easiest thing in the world to do, but it is often the most difficult for people, especially in leadership. Pretending to be someone different than yourself often feels safe, it protects you from being exposed, from the possibility that people will not like you, but it can…
It is well documented that public speaking is a common fear, so there’s really no need to rehash the fact that an estimated 75% of people suffer from it. Instead, let’s try to revise our perspective of this phobia.In a recent meeting, one of my mentors asked me a question that has completely changed the…
As a leader, it is imperatively important to offer your team consistent feedback – not only in times of improvement but also in times of praise. One of the largest complaints of employees is not hearing anything positive when they are doing their job well, only criticism when things are going wrong. Enter the constructive…
While you likely understand what BRB means and can probably suss out the intent behind LMAO, the acronyms used in sales can be a lot less obvious. Even less obvious is how these strings of letters can actually impact your business. Read on to learn the meaning behind five integral sales acronyms, as well as…
Communication has often been regarded as a soft skill – but is that really the case? If we think about it, communication is essential for, well, everything. Unfortunately, clear and effective communication often gets disrupted either through our delivery or in our listening when “life” gets in the way – enter heart-centered communication. Heart-centered communication…
